Privacy Policy
Privacy Policy
Last updated: May 2026
This Privacy Policy describes how Desk Aura collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices outlined in this policy.
Information We Collect
When you visit Desk Aura, we may collect certain information including:
- your name
- billing and shipping address
- email address
- phone number
- payment information
- IP address
- browser and device information
- website usage data
We collect information when you:
- place an order
- contact us
- subscribe to marketing emails
- browse our website
How We Use Your Information
We use your information to:
- process and fulfil orders
- provide customer support
- communicate order updates
- improve our website and services
- prevent fraud and suspicious activity
- send marketing emails where consent has been provided
Payments
Payments are securely processed through trusted third-party payment providers.
Desk Aura does not store full payment card details on our servers.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand website traffic and performance.
Cookies may be used for:
- website functionality
- analytics
- personalised advertising
- remembering customer preferences
You can disable cookies through your browser settings if preferred.
Marketing Communications
If you subscribe to our mailing list, we may occasionally send:
- product updates
- offers and promotions
- brand news
- marketing communications
You can unsubscribe at any time using the unsubscribe link included in our emails.
Third-Party Services
Desk Aura may share limited information with trusted third-party services required to operate our business, including:
- payment providers
- shipping carriers
- analytics providers
- marketing platforms
These third parties only receive information necessary to perform their services.
Data Security
We take reasonable precautions to protect your personal information and prevent unauthorised access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- access your personal data
- request corrections
- request deletion of your information
- object to certain uses of your data
- withdraw marketing consent
To exercise any of these rights, please contact us.
Retention of Information
We retain customer information only for as long as necessary to:
- fulfil orders
- comply with legal obligations
- resolve disputes
- operate our business
Changes to This Privacy Policy
Desk Aura reserves the right to update this Privacy Policy at any time.
Any updates will take effect immediately once published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact: